JOB PURPOSE

Job Title: Manager, Group Investigations

Affiliate: Group Investigations – IAMS (Internal Audit & Monitoring Services)

Reports to: Head, Group Investigations – IAMS

The Manager, Group Investigations is responsible for leading and conducting comprehensive investigations into fraud, misconduct, financial crime, and other irregularities across Ecobank's pan-African network. The role plays a critical part in protecting the Bank's assets, reputation, and integrity by ensuring investigations are conducted with professionalism, objectivity, and in strict compliance with legal and regulatory standards.

KEY RESPONSIBILITIES

Investigation Management

• Lead and manage complex investigations into allegations of fraud, financial crime, employee misconduct, and regulatory breaches across Ecobank affiliates.

• Plan and execute investigation strategies, including evidence gathering, witness interviews, forensic data analysis, and transaction tracing.

• Coordinate with local affiliate investigation teams, legal counsel, law enforcement agencies, and regulatory bodies as required.

• Produce clear, well-structured investigation reports with findings, evidence, root cause analysis, and recommended corrective actions.

Fraud Detection & Prevention

• Analyse fraud trends, patterns, and emerging typologies to support proactive detection and prevention initiatives.

• Provide input into the design and strengthening of internal controls and anti-fraud frameworks.

• Conduct fraud awareness training and sensitisation sessions for staff across affiliates.

• Review and assess referrals from the ethics hotline, internal audit, compliance, and management teams.

Stakeholder Engagement & Governance

• Liaise with senior management, legal, compliance, and HR teams on investigation outcomes and disciplinary proceedings.

• Ensure all investigation activities comply with applicable laws, regulatory requirements, and Ecobank Group policies.

• Maintain an accurate and confidential investigation case management database, tracking case status, outcomes, and recovery actions.

• Present investigation findings and trends to senior management and governance committees as required.

Recovery & Loss Mitigation

• Work with relevant teams to identify and maximise recovery of funds lost through fraud or misconduct.

• Coordinate with external forensic specialists where technical expertise is required.

JOB PROFILE

Qualifications & Experience

• Bachelor's degree in Law, Finance, Accounting, Criminology, or a related field; professional certifications (CFE, CAMS, ACA, or similar) are strongly preferred.

• Minimum 7–10 years of experience in financial crime investigations, forensic audit, or law enforcement, with at least 3–4 years in a financial institution.

• Proven experience managing complex, multi-jurisdictional investigations.

• Strong knowledge of banking operations, payment systems, and financial crime typologies.

• Experience working across multiple African markets is a significant advantage.

• Fluency in French and English is essential given the role's pan-African remit.

Skills & Competencies

• Exceptional analytical and investigative skills with keen attention to detail.

• Strong interviewing, evidence gathering, and forensic analysis capabilities.

• Excellent report writing and communication skills.

• High level of integrity, discretion, and professional judgement.

• Ability to manage sensitive matters with confidentiality and objectivity.

• Resilience and ability to operate effectively under pressure.